Useful information and the small print…

Prints and Paper

All prints are produced on 250gsm Unicorn White stock.Made from 100% genuine de-inked post consumer waste, certified by FSC®.

Printed using non-toxic and food safe inks made with organic pigments. Inks comply with standard de-inking and recycling practises, so can be reintroduced to the recycling loop once they have been printed. The inks are highly resistant to UV light, and all our papers are PH balanced as well as being elemental Chlorine free. In the right conditions your prints will last for years, but we always recommend not hanging any picture or print in direct sunlight. 

Print Sizes

A3 - 420 x 297mm
A4 - 210 x 297mm

Packaging

All prints are sent wrapped in tissue paper and sent in postal standard cardboard recycled rigid envelopes. As long as the postal service treats them right they should see themselves arrive with you in perfect condition.

Postage

Postage cost is per order so you can buy multiple prints under one postage cost. Please bear in mind the envelope as a limit to how many will fit - no more than 10 is recommended!

I aim to dispatch orders within five working days of payment, but I don’t not hold stock - ordered items are printed once a week so can take up to 10 working days. If you need an order urgently though, please drop me a line and I’ll do what we can to help.

Prints are posted at a flat rate of £5p+p via the Royal Mail Signed For service. A signature is required upon delivery after which point a proof of postage/receipt can be obtained. There is no in-transit tracking. If a delivery has exceeded 10 working days past the delivery date estimate and has not arrived, it may be possible to seek compensation - please contact me if your order has not arrived after this timescale.

At present ABV only offers postage to UK-based addresses. International may be possible by special arrangement - please contact us me discuss. Note that international deliveries may be subject to import duties or taxes, and these costs would need to be covered by you.

Returns

I’m confident that you will be very happy with your prints and sure that they will arrive in the condition that they were sent. However, on rare occasions prints can get damaged during the delivery process and I will be happy to arrange a replacement if this is the case.

If you would like to send the print back for any other reasonable reason we will offer a full refund. The print must be returned in the original packaging and condition it was sent. On receipt and confirmation the cost (minus the postage) will be refunded. Please contact us first if you wish to return an order.